Privacy Policy

This Privacy Policy describes how Green Lantern Pizza ("we," "us," "our," or "the Company") collects, uses, discloses, retains, and protects information about you when you visit our website at greenlantern-newpizza.click, place an order, use our services, or otherwise interact with us. We are committed to protecting your personal information and your right to privacy. Please read this policy carefully. If you have any questions or concerns, contact us using the information provided at the end of this document.

By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this policy, please discontinue use of our website and services immediately.

1. Who We Are

Green Lantern Pizza is a food service business operating in the United States. We offer pizza and related food products through our website and other sales channels.

For all privacy-related inquiries, please use the contact details above or refer to Section 16 of this policy.

2. Scope of This Policy

This Privacy Policy applies to:

• All visitors to our website at greenlantern-newpizza.click
• Customers who place orders online or through any digital channel we operate
• Users who create accounts, subscribe to newsletters, participate in promotions, or otherwise engage with our digital or physical services
• Individuals who contact us by email, phone, or other communication channels

This policy does not apply to third-party websites, applications, or services that may be linked from our website. We encourage you to review the privacy policies of any third-party sites you visit.

3. Information We Collect

We collect different types of information depending on how you interact with us. The categories of personal information we collect include:

3.1 Personal Identification Information

When you create an account, place an order, or contact us, we may collect:

• Full name
• Email address
• Phone number
• Billing address and delivery address
• Date of birth (when required for age verification or promotional purposes)
• Username and password for registered accounts

3.2 Payment and Transaction Information

When you place an order, we collect transaction-related information such as:

• Order details, including items purchased, quantities, and prices
• Payment method type (e.g., credit card, debit card, digital wallet)
• Billing address associated with your payment method
• Transaction identifiers and timestamps

3.3 Usage Data and Technical Information

When you visit our website, we automatically collect certain technical information, including:

• IP address
• Browser type and version
• Operating system and device type
• Referring URL (the page you visited before ours)
• Pages visited on our website, time spent on each page, and navigation paths
• Date and time of visits
• Clickstream data
• Search queries entered on our website

3.4 Location Data

We may collect approximate or precise location data in the following circumstances:

• When you provide a delivery address for an order
• When you enable location services on your device to find nearby store locations or to facilitate delivery services
• Inferred location data derived from your IP address

3.5 Communications Data

If you contact us directly via email, chat, or phone, we may retain:

• The content of your messages, inquiries, or complaints
• Your contact details as provided in the communication
• Records of correspondence for customer service and quality assurance purposes

3.6 Marketing and Preference Data

With your consent or as otherwise permitted by law, we collect:

• Your subscription status for promotional emails and SMS messages
• Preferences regarding food items, dietary restrictions, and order history
• Survey responses and feedback submissions
• Participation records in loyalty programs, sweepstakes, or promotional contests

3.7 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activity on our website. For detailed information about the cookies we use and how to manage them, please refer to Section 9 of this policy.

4. How We Collect Your Information

We collect information from you in the following ways:

• Directly from you: When you fill out forms, create an account, place an order, subscribe to marketing communications, contact customer support, or participate in surveys or promotions.
• Automatically: When you browse our website, through cookies, web beacons, pixels, and other tracking technologies.
• From third parties: We may receive information from analytics providers, advertising networks, payment processors, delivery partners, and social media platforms when you interact with our content or services through those channels.
• From publicly available sources: We may supplement the information you provide with publicly available information to verify your details or improve our services.

5. How We Use Your Information

We use the information we collect for a variety of legitimate business purposes, including:

5.1 Order Fulfillment and Service Delivery

• Processing and fulfilling your food orders
• Managing delivery and pickup logistics
• Sending order confirmations, updates, and receipts
• Handling returns, refunds, and complaints

5.2 Account Management

• Creating and maintaining your account
• Authenticating your identity when you log in
• Allowing you to view your order history and manage preferences

5.3 Customer Support

• Responding to your questions, complaints, and feedback
• Diagnosing and resolving technical issues
• Improving our customer service processes

5.4 Marketing and Communications

• Sending promotional offers, newsletters, and updates about new menu items or special deals, subject to your marketing preferences
• Personalizing content and recommendations based on your order history and preferences
• Running loyalty programs, contests, and promotional campaigns
• Conducting surveys to improve our products and services

You may opt out of marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us at [email protected].

5.5 Analytics and Service Improvement

• Analyzing usage trends and patterns on our website
• Measuring the effectiveness of our marketing campaigns
• Improving our website functionality, user experience, and menu offerings
• Conducting internal research and business planning

5.6 Legal and Compliance Purposes

• Complying with applicable federal and state laws and regulations
• Detecting and preventing fraud, unauthorized activity, and abuse of our services
• Enforcing our Terms of Service and other agreements
• Responding to legal process, court orders, or government requests
• Protecting the safety, rights, and property of Green Lantern Pizza and our customers

6. Sharing Your Information with Third Parties

We do not sell your personal information. However, we may share your information with the following categories of third parties under specific circumstances:

6.1 Service Providers and Business Partners

We work with trusted third-party vendors who perform services on our behalf, including:

• Payment processors to securely handle financial transactions
• Delivery and logistics partners to fulfill your orders
• Cloud hosting providers to store data and operate our website
• Email and SMS marketing platforms to communicate with you
• Analytics providers (such as Google Analytics) to help us understand website usage
• Customer support software providers to manage inquiries
• Loyalty and promotion platform providers

These service providers are contractually obligated to use your information only as directed by us and to protect it with appropriate security measures.

6.2 Legal Requirements and Law Enforcement

We may disclose your information when we believe disclosure is necessary or required:

• To comply with any applicable federal or state law, regulation, or legal process
• In response to lawful requests from public authorities, including law enforcement agencies
• To protect the rights, property, or safety of Green Lantern Pizza, our customers, or others
• To detect and prevent fraud or security incidents

6.3 Business Transfers

If Green Lantern Pizza is involved in a merger, acquisition, sale of assets, or other business transfer, your personal information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.

6.4 With Your Consent

We may share your information with other parties with your explicit consent or at your direction.

6.5 Aggregated and De-identified Data

We may share aggregated or de-identified information — which cannot reasonably be used to identify you — with third parties for business, marketing, research, or other purposes.

7. Legal Basis for Processing (Federal and State Law)

As a business operating in the United States, our data practices are governed by applicable federal and state laws. We process your personal information on the following bases:

• Contract performance: Processing necessary to fulfill your orders and provide you with our services.
• Legal obligation: Processing necessary to comply with federal and state laws, including but not limited to the Federal Trade Commission Act (FTC Act), which prohibits unfair or deceptive acts or practices.
• Legitimate interests: Processing necessary for fraud prevention, website security, analytics, and business improvement, where such interests are not overridden by your rights.
• Consent: Processing based on your explicit consent, such as for direct marketing communications.

8. Data Security

We take the security of your personal information seriously and implement a variety of technical, administrative, and physical safeguards designed to protect your data from unauthorized access, loss, misuse, disclosure, alteration, or destruction.

8.1 Security Measures We Employ

• Encryption: We use Secure Socket Layer (SSL) / Transport Layer Security (TLS) encryption to protect data transmitted between your browser and our website.
• Access controls: We restrict access to personal information to authorized personnel who need it to perform their job functions.
• Secure payment processing: Payment card data is handled by PCI-DSS compliant third-party processors; we do not store full card numbers.
• Regular security assessments: We conduct periodic reviews of our information collection, storage, and processing practices.
• Employee training: Our staff receives regular training on data privacy and security best practices.
• Incident response plan: We maintain a data breach response plan and will notify affected users and relevant authorities as required by applicable law.

Despite our efforts, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security, and you use our services at your own risk. If you suspect your account has been compromised, please contact us immediately at [email protected].

9. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, analyze website traffic, and support our marketing efforts.

9.1 What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They allow the website to remember your actions and preferences over time.

9.2 Types of Cookies We Use

9.3 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies. However, disabling certain cookies may affect the functionality of our website. For more information about managing cookies, please visit your browser's help section or visit www.allaboutcookies.org.

We also honor the Global Privacy Control (GPC) signal, which may be used by California residents as a valid opt-out of the sale or sharing of personal information under the CPRA.

10. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, as described in this Privacy Policy, or as required by applicable law.

After the applicable retention period expires, we will securely delete or anonymize your personal information. In some cases, we may retain information longer if required by law or to resolve disputes.

11. Your Privacy Rights

Depending on where you reside in the United States, you may have certain rights regarding your personal information. We are committed to honoring these rights.

11.1 Rights Available to All U.S. Users

• Right to Access: You may request a copy of the personal information we hold about you.
• Right to Correction: You may request that we correct inaccurate or incomplete personal information.
• Right to Deletion: You may request that we delete your personal information, subject to certain legal exceptions (e.g., where retention is required by law or to fulfill a contract).
• Right to Opt Out of Marketing: You may opt out of receiving marketing communications at any time.

11.2 Additional Rights for California Residents (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), grants you the following additional rights:

• Right to Know: You have the right to know what categories and specific pieces of personal information we have collected about you, the sources of that information, the business purposes for collecting it, and the categories of third parties with whom it is shared.
• Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions.
• Right to Correct: You have the right to request correction of inaccurate personal information we maintain about you.
• Right to Opt Out of Sale/Sharing: You have the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising. We do not sell your personal information in the traditional sense, but we may share it with advertising partners. You may opt out by using the Global Privacy Control (GPC) signal or by contacting us directly.
• Right to Limit Use of Sensitive Personal Information: You have the right to limit our use of sensitive personal information (as defined under the CPRA) to purposes necessary to provide our services.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you goods or services, charge different prices, or provide a different quality of service based solely on your exercise of these rights.
• Right to Data Portability: You have the right to receive your personal information in a portable and, to the extent technically feasible, readily usable format.

11.3 How to Exercise Your Rights

To exercise any of the rights described above, please submit a request by:

• Emailing us at: [email protected]
• Visiting our website: greenlantern-newpizza.click

We will verify your identity before processing your request to protect against unauthorized access. Verification may require you to provide certain information that matches our records. We will respond to your request within 45 days of receipt. If additional time is needed, we will notify you and may extend the response period by an additional 45 days in accordance with applicable law. We may deny certain requests where an exception applies, and we will explain the reason for any denial.

You may designate an authorized agent to submit a request on your behalf. The agent must provide written authorization from you, and we may still require verification of your identity directly.

12. Children's Privacy

We do not knowingly collect, use, or disclose personal information from children under the age of 13 in compliance with the Children's Online Privacy Protection Act (COPPA). If you are under 18, please do not use our website or submit any personal information to us.

If we learn that we have inadvertently collected personal information from a child under 13, we will take prompt steps to delete that information. If you believe we may have collected information from a child under 13, please contact us immediately at [email protected].

We also do not knowingly target or market our services specifically to users under the age of 18. Persons aged 13 to 17 should obtain parental consent before using our services.

13. International Data Transfers

Green Lantern Pizza is based in the United States, and all data we collect is primarily processed and stored within the United States. If you access our website from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country or jurisdiction.

By using our website and services, you consent to the transfer of your information to the United States. We take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy and applicable law when transferred internationally.

14. Third-Party Links and Services

Our website may contain links to third-party websites, social media platforms, and other external services. These links are provided for your convenience and do not signify our endorsement of those sites or services. We have no control over the content or privacy practices of third-party websites and are not responsible for their privacy policies.

We encourage you to review the privacy policy of every website you visit. This Privacy Policy applies solely to information collected by Green Lantern Pizza through our website and services.

15. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or for other business reasons. When we make material changes to this policy, we will:

• Update the "Last Updated" date at the top of this page
• Post a notice on our website notifying you of the changes
• Where required by law, obtain your consent to material changes

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after any changes to this policy constitutes your acceptance of the revised terms.

16. How to File a Complaint

If you believe we have not handled your personal information in accordance with this Privacy Policy or applicable law, we encourage you to contact us first so we can attempt to resolve your concern.

16.1 Contact Green Lantern Pizza

Please reach out to us at:

We will investigate your complaint and respond within a reasonable timeframe, generally within 30 days.

16.2 Filing a Complaint with a Government Authority

If you are not satisfied with our response, you have the right to file a complaint with the appropriate regulatory authorities:

• Federal Trade Commission (FTC): The FTC enforces consumer protection laws, including those related to data privacy and security. You can file a complaint at reportfraud.ftc.gov or by calling 1-877-FTC-HELP (1-877-382-4357).
• California Residents: You may contact the California Privacy Protection Agency (CPPA), which enforces the CCPA/CPRA, at cppa.ca.gov.
• Other State Residents: Please check with your state's attorney general office or relevant consumer protection agency for guidance on filing privacy-related complaints in your jurisdiction.

17. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us: